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Tenant Tips for Maintenance

No power

  • Check your fuse box. There may have been an overload. Check whether safety switch has been activated. Resetting may be needed.
  • Check appliances. Unplug all of them in the unit. It is required to start the safety switch in the meter box again. Connect the fridge and turn on the power point, check the safety switch. If the safety switch clicks off then you know that there is a fault with the fridge and you need to get it repaired. Otherwise, unplug the fridge and connect the laptop and continue to check all appliances until the faulty appliance is found.
  • Contact your Electricity Company. There may be some troubles in the street.
  • Check your billing statements to ensure your payment went through.

No hot water

  • Check whether it’s time to refill your hot water system.
  • Check the fuse in the meter box.
  • Check whether your pilot light has gone out. If you can’t replace it on your own, it’s better to call a professional.
  • Check your billing statements to ensure your payment went through.

Lights are not working

  • Try to replace the light bulb.
  • Check your fuse box. If there is an overload the safety switch may need resetting.

Garbage disposal is broken

  • Check whether it is turned on at the switch underneath the sink.
  • Reset the safety switch. A little red or black button underneath the bottom of the garbage disposal unit.
  • Is there a blockage in the sink/blades? Please keep in mind, before putting your hands or a utensil down the sink, check for blockages – make sure unit is turned off or unplugged.

Blocked sink

  • If your sink is draining the water away too slowly, try using drain cleaner to free the blockage.
  • Try to clear hairs and old soap from the waste. Try to pour boiling water down the drain, this will help to unclog blockage.
  • Try to remove old food from the kitchen waste and pour boiling water down the drain.

There is not much that can go wrong with toilets. They do require new parts, but not very often. The main concern is foreign objects getting stuck in them.

  • Do not flush feminine products or any other large items down the toilet. If a stoppage occurs because of this reason, the tenant will be charged for all costs to repair. If you notice any discoloration in the flooring around the toilet or if it seems to be rocking at the base, the wax seal may be broken or deteriorating and you must contact the office immediately.

The biggest problems with tubs and showers are hair clogs. Try to clean the drain area if you see hair building up to prevent a clog. If you notice a faucet leak call immediately. If your showerhead has poor water pressure, you can unscrew it and flush it out under the sink to clean out built up sediments. Use a good shower curtain to prevent water damage around the outside of the tub. If you notice any caulking or grout that is deteriorating around the tub/shower area, please contact the office immediately, so that we can minimize water intrusion.

Carpets & Floor Care
Dirt, not normal wear and tear is the single largest contributor to the demise of carpets. Be sure to vacuum on a regular basis. At least three times a week. If you do stain the carpet, work immediately to remove it as much as possible. The longer a stain stays embedded in the carpet the harder it will be to remove later on. There are many household products that are effective in stain removal, from liquid detergent to hydrogen peroxide, you can look up many of these systems on the internet under carpet stain removal, or in a book on household cleaning. Never clean the carpet without testing a very small portion of your cleaning compound on an out of the way piece of carpet to ensure discoloration will not happen. Be very careful when moving large objects and furniture across linoleum and hardwood floors. Use a dolly for large appliances and furniture pieces or slide a rag or sock over the legs of furniture when moving across flooring. Never clean hardwood floors with solvents you are not sure of.